- Get medical care. Hip, wrist, shoulder, back and head injuries are common, and some aren't obvious at first.
- Report the fall to the manager or landlord and ask for a copy of the incident report, or at least the name of the person who took it.
- Photograph what made you fall before it's cleaned up or repaired, plus your shoes and injuries.
- Get names and phone numbers of anyone who saw it, including employees.
- Keep your shoes and clothing as they were.
- Ask the business in writing to keep its video. Many systems record over themselves after a limited time. A lawyer can help send a written preservation request.
- Be careful with the business's insurer. You do not have to give a recorded statement, and early offers may not account for future care.
Fell on a city sidewalk, in a public building or at a public school? If a government entity may be responsible, written notice may be due in as little as 180 days. See Indiana fall injury deadlines.